Politique de confidentialité
1. Purposes of Collection and Use of Personal Information
A. Contract fulfillment obligated by provision of services and settlement of payment for the services provided, supply of content, purchase and payment, delivery of goods or billing statements and others, user authentication for financial transactions and financial services
B. Member management : user authentication to access members-only service, identity verification, prevention of unauthorized or illegal use, membership subscription check, validation of user age, confirmation of consent/agreement from legal representative for users under the age of 14, handling of complaints and civil affairs, delivery of notices
2. Types of Personal Information Collected : user ID, password, E-mail address, personal information of legal representative for users under the age of 14
3. Duration of Retention and Use of Personal Information. As a general rule, once the personal data has fulfilled the purposes for which they were collected, they will be discarded without delay. However, it shall be retained for a specified period of time due to the reasons mentioned below.
A. Duration of Retention and Use of Personal Information
Retention pursuant to prevention of illegal transaction and internal shopping mall: until the customer requests for deletion
B. Retention pursuant to applicable laws
o Records on contracts or withdrawal of offers and the like:
- Reasons of retention: Act on Consumer Protection in Electronic Commerce Transactions, Etc.
- Retention Period : 5 years
o Records on payment settlement and supply of goods etc.
- Reasons of retention: Act on Consumer Protection in Electronic Commerce Transactions, Etc
- Retention Period : 5 years
o Records on processing of customer disputes and complaints
- Reasons of retention: Act on Consumer Protection in the Electronic Commerce Transactions, Etc
- Retention Period : 3 years
o Log records
- Reasons of retention: Communication Privacy Act
- Retention Period : 3 months
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Conditions d'utilisation
Les utilisateurs qui accèdent et utilisent ce site web acceptent, sans limitation ni réserve, l'ensemble des termes et conditions ci-inclus. Ces termes et conditions prennent effet immédiatement dès la première utilisation du site web.
En utilisant ce site web, vous déclarez avoir lu, compris et accepté d'être lié par ces Termes et Conditions.
POLITIQUE DE CONFIDENTIALITÉ
Toutes les informations personnelles fournies par les utilisateurs sur notre site web resteront strictement confidentielles et ne seront pas divulguées à des tiers sans l'approbation expresse de l'entreprise.
DROIT D'AUTEUR
All content included on this site – including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software – is the exclusive property of BORNTOSTANDOUT or its content suppliers, protected by Korean and international copyright laws.
AVERTISSEMENT
BORNTOSTANDOUT's liability for all claims shall not exceed the sum of the customer's payments for the products in dispute. We shall not be liable for direct, indirect, special, incidental, or consequential damages (including but not limited to, damages for loss of business, profits, time, or other losses incurred by third parties in connection with the products).
BORNTOSTANDOUT assumes no liability for unusual discomfort, injury, or infection caused by improper product usage. This limitation of liability applies to all damages of any kind. BORNTOSTANDOUT does not warrant that information and products contained in this website are error-free. You assume responsibility for reviewing product ingredients and ensuring product suitability before purchase or use.
DISPONIBILITÉ DU PRODUIT
As part of our shipping procedures, we verify item availability before shipment. If an item is out of stock, BORNTOSTANDOUT may, at its sole discretion, cancel the out-of-stock item and dispatch the remainder of your order. We make daily efforts to update stock quantities but cannot guarantee their accuracy at any given moment. Therefore, placing an order does not guarantee the items you ordered will be available.
ERREURS ET INEXACTITUDES
BORNTOSTANDOUT endeavors to describe and display its products and services accurately on our website. However, a small number of items may be described inaccurately or be unavailable. There may be delays in updating information.
BORNTOSTANDOUT is not liable for the accuracy or completeness of any information, including prices, product images, specifications, and availability.
BORNTOSTANDOUT reserves the right to change or update information and correct inaccuracies or omissions without prior notice. We apologize for any inconvenience.
Méthodes d'expédition, coûts et traitement
We ship via UPS in the United States and FedEx International Priority to most other destinations, under IATA dangerous goods (limited quantity) rules for alcohol-based perfumes. Shipping costs are USD $10 for the United States and USD $20 for most other destinations. Shipping is free on orders of USD $75+ in the United States and USD $200+ for most other destinations (calculated after discounts and before taxes or duties). Orders dispatch after payment clears. Typical processing time is 1–3 business days, though certain items may need additional handling.
Délai de livraison (service FedEx le plus rapide disponible, le cas échéant)
Transit times below are business days after dispatch.
Local customs and last-mile variations may extend delivery.
North America: 2–7 days
Asia: 2–5 days
Europe: 3–10 days
Africa: 3–10 days
We always use the fastest compliant service available to your address for dangerous-goods shipping.
Non réparable ou limites réglementaires
Le parfum est un produit réglementé et inflammable. Certaines adresses, régions ou juridictions peuvent ne pas être desservies ou nécessiter des licences, des numéros d'identification fiscaux ou d'autres conditions spéciales. Si l'expédition n'est pas possible en raison de la nature des produits, des limitations du transporteur, des réglementations locales ou des restrictions douanières, nous nous réservons le droit d'annuler la commande. Si nous annulons avant l'expédition, vous serez averti rapidement et remboursé.
Précision de l'adresse et tentatives de livraison
Fournissez une adresse de livraison complète et précise. Les P.O. boxes peuvent être interdites pour les marchandises dangereuses dans certains pays. Les modifications d'adresse après la validation de la commande ne sont pas garanties. Les transporteurs peuvent effectuer plusieurs tentatives de livraison et/ou conserver les colis dans un point de retrait pour une durée limitée. Si le colis n'est pas récupéré ou indésirable et nous est retourné, consultez la section 7 relative aux retours imputables au client.
Douanes, droits et taxes
Les commandes sont expédiées selon le régime DDU (Delivered Duty Unpaid). Tous les droits d'importation, taxes, frais de courtage ou frais de dédouanement sont à la charge du destinataire et ne sont pas inclus dans les prix des produits ou des frais de port. Si la loi l'exige, vous devrez peut-être fournir un numéro d'identification fiscal local ou des documents d'importation. Le non-respect de cette obligation peut retarder ou empêcher la livraison.
Perte, retard et risque
Events outside our control, such as customs inspections, carrier network issues, weather, strikes, peak seasons, or regulatory holds, can extend delivery times.
If the carrier shows “delivered” but you cannot locate the parcel, notify us within seven (7) days. We will assist with a carrier investigation. Replacements or refunds are assessed at our discretion after the investigation. Theft after a confirmed delivery scan is outside our liability; we may require a signature for certain orders.
Frais de livraison, livraison gratuite et retours en cas de faute du client
Original outbound shipping is a service already rendered and is non-refundable unless the return is due to our error or a verified defect.
If you received free shipping and your order is later refunded for reasons not caused by us, your refund will show a deduction for the actual outbound shipping cost incurred (which may exceed USD $20).
If a parcel returns due to customer error, such as an incorrect or insufficient address, refusal, failure to pay duties or taxes, failure to provide required customs information, or failure to collect from a pickup point, your refund will be net of the actual logistics costs we incurred, including outbound and return freight, carrier surcharges, customs or duty reversals, and handling.
Returns and exchanges
Contact Customer Service to obtain a Return Merchandise Authorization (RMA) and instructions before sending any return. Unauthorized returns may be refused.
You must notify us and obtain an RMA within seven (7) days of delivery.
For change-of-mind or preference-based returns, items must be unopened, unused, undamaged, and in original sellable condition, including intact outer wrapping, tamper-evident seals, caps, and packaging.
Because fragrances are dangerous goods, you must follow our return-shipping instructions. Do not return perfumes using unapproved methods.
Qu'est-ce qui est éligible à l'échange
If the bottle arrived broken or leaking, contact us within forty-eight (48) hours of delivery and provide clear photos or video showing the outer carton, inner protective packing, the product itself, and the shipping label. Upon verification with our shipping facility and FedEx, we will arrange a replacement.
If we shipped an incorrect item, we will correct it at no cost.
Ce qui n'est pas éligible
Any item that has been opened, sprayed, used, or has broken or missing seals or altered packaging.
Items missing components (including caps, boxes, or gifts) or not in sellable condition.
Items returned after the seven-day window without our written agreement.
Where permitted by law, samples, discovery sets, personalized items, and limited collaborations are final sale.
Mode et délai de remboursement
Refunds are issued after we receive and inspect the returned goods for compliance with this policy.
Refunds are made to the original payment method only.
We typically process refunds within 5–10 business days after receipt of the return; your bank or card issuer may require additional time to post the credit.
Any deductions described in section 7 will be itemized on your refund.
Abus, fraude et revente
Nous pouvons refuser les retours, limiter le service ou fermer des comptes en cas d'abus présumé, de fraude ou de revente non autorisée. Nous pouvons exiger une pièce d'identité, une signature ou une vérification supplémentaire à notre discrétion.
Droit d'annuler ou de limiter les commandes
Nous pouvons rejeter, annuler ou limiter toute commande avant expédition si nous estimons qu'elle ne peut être honorée légalement, en toute sécurité ou conformément aux règles — par exemple, en raison de restrictions sur les marchandises dangereuses, des limites du transporteur, des lois locales, des sanctions, des obstacles douaniers ou de fraude suspectée. Si la commande est annulée avant l'envoi, vous recevrez un remboursement intégral du prix d'achat versé.
Force majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, epidemics, war, sanctions, governmental actions, labor disputes, carrier disruptions, or utility failures.
Contact (RMA et support)
BORNTOSTANDOUT Customer Service
1F, 43-1, Itaewon-ro 55-gil, Yongsan-gu, Seoul, Republic of Korea (04348)
btso@housebylim.com
+82 70 8019 0995
Droit applicable et droits des consommateurs
Cette politique est régie par les lois de la République de Corée, sans préjudice des protections obligatoires des consommateurs dans votre pays de résidence qui ne peuvent pas être renoncées par contrat.
